Customer Reviews
Below you will find what some of our customers say about our dealership. To add a testimonial of your own, submit it on the Customer Survey page.
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Lou Sanders, Hamburg, NEW JERSEYStore Location: Andover Cycle Exchange
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They guys are the BEST!!! Ive bought multiple bikes from them over many years and they always have what Im looking for. Highly recommend the Cycle Exchange!
Giovanni Aquino, Phillipsburg, NJStore Location: Ledgewood Cycle Exchange -
Hands down the best dealership experience i have ever had. Most dealers are intimidating but Lily and TJ were very warm and welcoming. The entire process was very smooth they treat you like friends I bought a bike from them and will buy my next bike from them as well. Couldn't ask for a better interaction for a purchase.
Tyree Burnett, Union, NJStore Location: Ledgewood Cycle Exchange -
By far the easiest process I've ever been a part of when purchasing a bike. Living out of state I was leery of buying something sight unseen except for pictures. Brandy walked me through the process, sent me the paperwork via email, signed and returned, wired money and now I have a badass 09 Softail Crossbones! The hardest part was waiting for the bike to arrive, (they even set up the shipping) but once it did, I was more than happy with the purchase. Better than described, and the pictures didn't do it justice. I will definitely look into another bike at The Cycle Exchange when the time comes for another bike. Great Job Everyone that was involved!!
Steve White, Mineral, VIRGINIAStore Location: Andover Cycle Exchange -
I purchased a 2005 Dyna Super Glide without ever actually seeing the bike! Chris Varady is awesome; Cycle Exchange purchased a 2007 Honda VLX 600 and not only came dowm to my house to pick up the bike, but delivered the Dyna down to me! The bike was meticulously detailed and ran extremely well. Could not be happier! :)
Luke Alvarez, Tuckerton, NJ -
Great people to deal with, always happy with purchase.
-Anonymous -
Thanks to all the Staff at The Cycle Exchange in Andover, NJ. Got a great deal and a very positive experience purchasing a brand new Yamaha MT-03. Salesman Brandy Grosse was honest and a pleasure to work with.
William Ferguson, Dingmans Ferry, PAStore Location: Andover Cycle Exchange -
Mr.walker was very awesome to work with very easygoing and very knowledgeable about bikes he had me in and out with my new bike!
Mike Olson, Hackettstown, NEW JERSEY -
Best Vanderhall dealer anywhere!
Tom Pittman -
I don't usually leave reviews however this place appears to deserve a really good one. Not riding a bike for over 10 years, I decided to get back into the wonderful sport and found it very hard locating a motorcycle that awarded sufficient leg room. I'm very tall and cannot fit on most motorcycles that are made today. I took a chance and contacted Cycle Exchange out in Andover New Jersey, spoke to Mr Walker who answered all my questions without showing a sign of exasperation nor did he rush me in any of our dialogue. He answered all questions thoroughly and was very courteous. I placed a significant deposit on the motorcycle without seeing it person and then drove out to New Jersey from Connecticut a week later to eyeball the bike. To my disappointment, the bike did not offer enough leg room and the seating position was all wrong for me. I felt very cramped and was ready to give up. I sat on 147 motorcycles in this showroom on both floors and Mr Walker continued to be very patient and left me alone as I went through the painful task of finding the right fit. I finally found a great Harley-Davidson Fat Bob which offered me enough room and not at any time that I feel rushed, pressured or spoken over by any of the staff. In fact, they were extremely friendly, laid back and extremely patient with people. Mr Walker is a very relaxed guy, has a lot of patience for people who are not motorcycle experts nor did he put on any bad act. He's a professional and a really nice person to do business with. You don't usually find that today as many walk around arrogant and appear entitled. I would highly recommend Cycle Exchange to anyone looking for a pre-owned motorcycle good quality at a fair market price. Well done Mr Walker, well done.
Marc Landau, North Branford, CONNECTICU -
Recently I had the urge to purchase another motorcycle after not riding for many years. I found a great number of available bikes at Cycle Exchange online however, they're located in New Jersey and I reside in Connecticut. I took a chance, pulled the trigger and made the phone call inquiring about a certain bike and blindly placed a significant deposit on it without even seeing it in person. I spoke to Mr Walker at the Andover location and he was patient, answered all my questions without making me feel as I was wasting his time or just kicking some tires. I set out to buy a touring bike but after traveling two and a half hours to look at it a week later, I found that it didn't offer sufficient leg room could not move forward with the deal because of this. I was very disappointed that I could not find a motorcycle that fit me well given my height of 6'4 and long legs. Mr Walker was extremely patient, took me through almost every motorcycle which was about 147 units at that time and let me take my time without bothering me. I finally found a Harley-Davidson of 10 years of age but appeared to be an excellent shape. I moved forward with the deal, had it delivered and received a great follow-up message from him. He responds very quickly with answers to questions through text messaging and is extremely courteous. I would highly recommend this dealership to anyone looking to purchase a motorcycle. They're not pushy, arrogant and never make the customer feel inept. Well done Walker, well done.
Marc Landau, North Branford, CONNECTICU -
UNBELIEVABLE CUSTOMER SERVICE! Most places give you good customer service when you are looking to buy a bike, Cycle Exchange is no different. After not riding for 5 years because of a hip replacement I got the itch again. We took the hour and a half ride there from NY looking for a bike that would not break the bank but would check a couple of boxes (comfortable rides 2 up and fairing with sound) on Saturday. Originally I went to look at V-Star deluxe and a couple of Street Glides but after showing us those bikes and realizing those were not exactly what I was looking for, Jay pointed us toward an Ultra Classic that checked all the boxes and was able to put me on it for what I was looking to spend. Brandy then took over to handle the paperwork and finish the sale. Everything went as stated and I picked up the bike the next time I could make it back, on Friday. On the ride home I thought I noticed something amiss in the throttle handgrip but after not riding for 5 years I was not sure if it was the bike or me. The next morning I went for a ride and confirmed it was the bike. I texted Brandy that I was on my way down and he assured me it would be looked at as soon as I arrived. HERE is where the customer service became the best I have ever experienced. I pulled in and was met by Brandy before I could get off the bike. He took the bike right in and then offered me a ride to the diner up the street to grab a cup of coffee and a bite to eat rather than just sitting in a chair in the waiting room, which I accepted. Within a half an hour they advised me it was the throttle cable that was causing the issue and would have to be replaced. They then drove me an hour and a half home. Upon receiving the part they installed it and delivered the bike to my house. The selection and variety at Cycle Exchange along with the no pressure but able help you find exactly what you are looking for sales team would be enough for me to recommend them. The customer service after the sale makes me say to anyone looking for a bike, you would be crazy to buy anywhere else!! 5 stars is not enough, I give Brandy, Jay and the entire Cycle Exchange 10 STARS and HIGHLY recommend them for your next purchase!!!
Ric Deacon, Goshen, NY -
I recently purchased a 2016 Honda CTZ700N from The Cycle Exchange, from my initial telephone calls with Lily, who was super helpful and courteous, to meeting John and the team in the shop to process the order was such a pleasure. As for the bike, it was everything that portrayed, low mileage and immaculate. For sure I would recommend checking this dealer out, they did not disappoint. Thank you team.
-Anonymous -
Walker my sales man was very knowledgeable and helpful throughout the whole sales experience. I live 2 hrs away and would happily return for my next bike purchase.
Michael Miller, Philadelphia, PA -
Second time purchasing a bike here. Always find a good deal and the sales people know about the machines they sell. Pleasant relaxed atmosphere no hard sell and they are very helpful if you need your purchase delivered. Overall great experience shopping here
-Anonymous -
Took a chance and bought this bike online without seeing it in-person. Was absolutely thrilled when it rolled out of the van at my home, the bike was as-described and exactly what I wanted. Enjoyable experience overall, I'm pumped!
Joe Lopes, Cranford, NEW JERSEY -
Andover dealership I would recommend . After my purchase I sent a friend to this location and he picked up a Harley Davidson 1200 sportster
Mark Pagano, Newark, NEW JERSEYStore Location: Andover -
I just wanted to thank you guys for always managing to find the right bikes for me and my friends as well as keep them running down the road. I can not tell you how much money we have saved by buying bikes and quads from The Cycle Exchange.
-Anonymous -
I purchased a 93 Honda CR 250 from The Cycle Exchange and it not only was the best deal I ever got, but it was the best running bike I have ever had. It rips just as much today as it did when it was brand new. Always leaves me with a smile on my face.
-Anonymous -
I've been dealing with Mike at The Cycle Exchange for a few years now. Not only are they professionals who actually walk the walk, but their prices are fair, the service is excellent and they acutally do the right thing for the customer. I have and will continue to direct friends to this shop.
-Anonymous -
I purchased a 2000 Hayabusa, the price was great, the bike runs great! The staff are professionals and everyone greeted my wife and I. The Cycle Exchange is a 'Class Act!'
-Anonymous -
Thank you, John, and everyone at The Cycle Exchange for bringing out the true biker babe in me! I'm LOVING my totally skulled-out 2005 Harley-Davidson Softail!!! Courteous, professional and honest...what more could I ask for (other than a Harley for my poor BMW-riding husband - he can't tell if his motor is running or not if I fire up my Harley first!!). Y'all are terrific! Keep them motors running!
-Anonymous -
Thank you John for working with me on the purchase of my 2001 Honda Shadow Spirit 750 - the bike is like brand new and was well cared for during the 6,243 miles it had on it at the time of purchase. Your pricing was great and your store was very impressive. Thanks again,Steve
Steve -
The bike is great! The service is outstanding and excellent! Thank you for a overall great experience!
-Anonymous -
Top notch in every aspect.
-Anonymous -
I just want to say this was a great experience... No pressure no stalking... I looked at many bikes and tried sitting on many bikes.... Eric who was salesman for the day was fantastic... Every thing was transparent no hidden fees or extras to buy... I had lost my bike due to accident and this was painless and easy... I'm over the moon excited about my new ride 2013 Boulevard C50T had incredibly low mileage and looks brand new... They walked me thru the whole bike before I left... If I decide to purchase again this will be my first and only stop... I can't thank you guys enough for getting me back on two wheels!!! Ride safe and have fun!!! You won't be disappointed buying here at all!!!
Drew DeRoner, Warren, NJ -
This place was awesome, they had a very impressive selection and l found what l wanted, it was worth the ride. Brandy did a great job, he worked with me and helped me get my mean streak. I will definitely be back and I will refer friends looking for bikes.
Ray Dabak, Hasbrouck Heights, NJ -
Made initial contact with sales via email. All my question were answered promptly and professionally. I drove over 5 hours to pick up my bike. The bike I purchased was exactly what was described and depicted in the photos. Price of the bike was better than anyone in the country. Paper work was handled quickly and they loaded the bike on my pickup and I was back on the road in no time. Beautiful facility will recommend Thecycleexchange to anyone I know looking to purchase a used bike.
Eric Broska, Buffalo, NY -
I worked with John Reilly to purchase a 2006 Ducati 749R. I live deep in "Fly Over" country(Illinois), so I couldn't see or ride the bike. John went the extra mile to make me confident in the transaction. He sent a video of the bike running and made the service records available. After I bought the bike, he arranged transportation , and express mailed the paperwork. The bike arrived as described , maybe better. I couldn't have asked for a better experience. Mike
-Anonymous -
Many Thanks to The Cycle Exchange. Absolutely great selection of bikes and prices. The quality of service and inventory are unbeatable. My salesperson was Skippy who was a huge help in answering any questions I had, he had a great attitude and was very easy to talk to. He was very knowledgeable and even offered great advice on riding my new bike. I placed many calls to him and he was always very happy to help me out. I greatly appreciate the service and the product that I received. Upper management and the gentleman who delivered my bike were also great to work with. They delivered the bike to me the day I requested, and it arrived 10 min early to my location which was 3 hours away. I highly recommend The Cycle Exchange.
Adam Amadei, Vineland, NJ -
Came in for a different bike and ended up with another. Such a large selection and i am not disappointed. The whole sales team was great to work with.
Russell Felton, Morris Plains, NJ -
I purchased my first bike from Brandy at the Cycle Exchange Andover. He took the time to explain so many features of the bikes and made recommendations of which bikes I should choose. He was patient with my questions and nervousness of making the purchase. It was a great experience!
Carvie Gillikin, Columbia, NJ -
Finally got my first bike thanks to Brandy, he was such a huge help and was very patient with me. I first decided on a super glide, then changed my mind the next day last second, and got a street bob, and he took care of it. I was nervous, since it was the first bike I've bought but he made me feel safe, and assured me that he wouldn't sell me the bike if he didn't think I could handle it. Great guy and knows his stuff! Thanks again, Brandy!!
Pat , Wayne, NJ -
I've been looking for a ride since I'm in the first stage of rebuilding my 1978. 80 inch Harley. I went to my local Harley dealer to no avail. I went to two other dealers in Bergen County NJ and then two other cycle places in Jersey. Everything I found was over priced and none appealing. I found you online and I was amazed with the amount of bikes you had in stock. I had a day off mid week and drove one and a half hours to get to your store. I found what I wanted at a great price. I drove out with a great deal. I would like to thank Brandy "Skippy" He was top notch. I spent two hours looking before I made a decision on what bike I wanted and there was no pressure. Brandy Thank you
John Tim Barret, Staten Islan, NY -
I will definitely do business with Mike benbrook again
Roger Jones, New Rochelle, NY -
I visited a few dealerships before finding out about the cycle exchange. I was in the process of shopping around for a first motorcycle and I'm glad I came here. Patient and knowledgeable staff that are happy to help and there is no pressure to buy. Brandy, the sales manager, was the one helping me and I highly recommend him to anyone looking for a motorcycle. He won't steer you in the wrong direction. The Cycle Exchange also has the best pricing and biggest selection around. I purchased a 2001 Honda Shadow and will be back to buy more.
Branko Banic, Elizabeth, NJ -
Being a female and walking into ANY dealership can be nerve wracking. Not the Cycle Exchange!! Everyone was so helpful and so eager to please because they WANT to, nothing fake about it! My salesman was Joe and I couldn't of been more happy with him! He went above and beyond for me and I feel that shouldn't go unnoticed. I bought the Grizzly 450 from him about 2 months ago and he just recently called me to check on me and see how everything was going with the quad, that never happens! He is a great guy, definitely go see him for your next toy! Thanks again Joe! You rock!!! I'll be back in the spring for my next toy!
Sarah A, Mount Arlington, NJ -
Cant say enough about how great this place is! Sales, service, and parts are just amazing! When I am ready to upgrade my bike i will be sure to go to The Cycle Exchange. Best Place Around the Tri-State area. Thanks Guys!!!
-Anonymous -
Surprise Purchase by husband overseas for me as a Christmas present. My salesperson Joe Taylor in the Andover office, took care of the transaction from the sale, to helping arrange shipping, and lastly encouraging me as a new rider to enjoy this new bike as my husband also wants me too. He made the transaction effortless, and easy. Quick and stress free!! He is a great communicator, and even responded to my questions, on his day off. He seems like he is dedicated to good customer service.
Jenise Fry, Carthage, TN -
I found the exact bike I wanted - a 2006 Triumph Tiger - at the Cycle Exchange, all the way across the country. I'd never bought a vehicle online before, but after discussing it with the staff, with their assurance that it really was in excellent condition, I rolled the dice. I'm glad I did. The bike has 25,000 miles on it, but is in like new condition, just as they said. I took it on my first day ride last week, and it rides perfectly, just like they said it would. I am lovin' my new bike. There was only one other like it available in the country, and Cycle Exchange was competitive and quite reasonably priced. All the guys there were very friendly and helpful. Thanks Cycle Exchange! Life is GOOD!
Tom Kempf, Phoenix, AZ -
Very enjoyable buying experience. My wife and I were treated very well during our visit. There are numerous motorcycles on display. My research was already done on what model I wanted so things went very quickly. Before I knew it I was riding my new motorcycle home. I would recommend this dealership to anyone looking for a used motorcycle.
-Anonymous -
Very enjoyable buying experience. My wife and I were treated very well during our visit. There are numerous motorcycles on display. My research was already done on what model I wanted so things went very quickly. Before I knew it I was riding my new motorcycle home. I would recommend this dealership to anyone looking for a used motorcycle.
-Anonymous -
From the moment I walked in to the moment I drove off, this dealership treated me as if I were the only customer in the world. I will never hesitate to travel here to shop again. Good bikes, good service, good prices and good people.
Warren Errington, Conshohocken, PA -
I'm happy with the online purchase of my 2010 BMW F 650 GS. John was very professional in addressing my questions and the listed price was right for a no haggle fast deal. John facilitated shipping of the bike out of sate to Georgia and it arrived in as good condition as advertised. I would buy my next bike at Cycle Exchange.
Robert , GA -
I traded in my HD Deuce for my new Honda Fury. The Fury is fantastic! Great bike at a great price. And on top of that they gave me a very fair price for my Harley. Thanks to Mike and Rich I am a happy person. Thanks again. Would recommend MC Exchange to anyone!!
Michael Saporitola, Stanhope, NJ -
I spoke with Brandy on the phone but when I came in to buy a bike he was very busy so Mike stepped in to help me out of my bike and into a new one. He was great and made everything work out. It was painless. I had a tire problem and they replaced it. They are a great place to do business with they go above and beyond to make your buying experience a great one thanks Mike and crew! Joe O
Joe Onorato, Eastbrunswick, NJ -
Nick Kedrowitsch really helped me find my dream Ducati! Very pleasant to work with, no attitude and has a willingness to give you the best customer experience period! Nick was able to work out a deal that worked for me! Will definitely return to buy another bike from The Cycle Exchange @ Ledgewood!
David Maza, Middle Island, NY -
The salesperson (Zach) was low pressure and spent a lot of time going through the bike with me. The price was fair and the actual sales transaction was quick and easy. Took longer to register the bike at DMV than to actually buy it. I have sent several friends here and they have always had a great experience. Why drive all over the tri-state area looking at bikes one at a time when you can see hundreds under one roof.
-Anonymous -
Brandy took good care of me. He took all the time I needed and answered all of my questions. Found me a great bike in my price range that fit my needs. Made the sales process easy. Would highly recommend the cycle exchange. Huge selection.
-Anonymous -
Being a BRAND new street bike rider, I did not know what I wanted to ride. A cruiser or a sport bike. So I went with the Suzuki GW250. WOW. The price was right. And for a beginner bike, it is VERY user friendly. I purchased my bike, and rode it home yesterday. Already have 100 miles! My boyfriend actually purchased his CBR600RR here at The Cycle Exchange. I kind of wanted to keep it a "Tradition" so to speak. Joe, who sold me my motorcycle, was excellent. He was very informative and very helpful. When I am ready to get a bigger, badder bike, you better believe I am coming back!
Kayla Watkins, Warren, NJ -
I purchased a 2011 FLHTK from Mike Benbrook. The process could not have been easier. I traded in 2 bikes and the values given were very fair. I highly recommend you speak with Mike and ride out with a new bike. I would not hesitate to purchase again from Cycle Exchange.
-Anonymous -
I hesitated about making the 2 hour trip to Andover from Hightstown,NJ to go look at a used bike. After MANY failed attempts to find what I wanted, The Cycle Exchange had what I was looking for. Of course, I waited too long and one after the other, they were sold. I looked, finally, at a White Road Star on the internet and thought I would be stuck with a white bike, but still had everything else I wanted. Brandy worked with me and assured me, that I would NOT be disappointed. He was right!! I was stunned at the Pearl White Road Star he had waiting for me!!! Of course, I bought it. I cannot say enough about the facility and Brandy. The bike is awesome, the paperwork was done in less than 30 minutes. Unbelievable!!! If I EVER need another motorcycle, I am going to GLADLY ride back to Andover and see Brandy for another spectacular motorcycle!! Thank you, Brandy...you were RIGHT!!!!
Rich Mastriano, Hightstown, NJ -
I worked with John Reilly at Ledgewood. First Class all the way, and I love my GoldWing. Don Breton
Don Breton, Clarksville, MD -
I purchased a Honda VTX 1800 . The price was great for the bike and delivery. The staff are professional and take care of there customers. I give them two thumbs up!
Tracey Thielman, Howell, NJ -
What more can I add to the praises already posted here - I am not adverse to traveling a ways to find the right bike, having purchased the last two in Maryland and Pittsburgh respectively, and being disappointed by a dealer in Fort Lauderdale when the bike I was prepared to buy had been sold weeks earlier. So when I found what I wanted (an updated Triumph Sprint GT), and realized it was right here in my backyard in northern NJ, well what could be better. Mike was a stand-up guy. Integrity and honesty is what you would like from everyone you deal with and the Cycle Exchange have their priorities in order, evidenced by their loyal customers. (I'd buy life insurance from Mike if he were selling it). Thanks again. Pastor Russ
Russell Edwards, Hewitt, NJ -
John Hoffman was my salesman and and he has been great throughout the process. I am an out of state buyer, and have felt like I was taken care of the whole time. I appreciate all the effort and hard work he has done. Thanks again!!!
Ronald Herring, Glen Burnie, MD -
Great place to buy a motorcycle. I've brought 2 and both times they were great.
-Anonymous -
My salesman was great and Mike did all he could to make the deal. Thanks guys!
Salvatore Tozzi, Ogdensburg, NJ -
In my search for a used triumph tiger 800 xc I found them hard to come by, my search led me to The Cycle Exchange. All the pics and descriptions of the motorcycle were clear and accurate. Mike in sales was also very clear and honest about the motorcycle's condition,and he took the time(while i was on the phone ) to personally inspect the bike and relay answers to me, I bought the bike site unseen! Me and my buddy rode two up 6 1/2 hours form vt to pick the bike up. I could not believe how clean this bike was in person! Mike had the bike prepped and ready to ride! All the paperwork in order, parts and manuals, everything was ready to go! I was further in awe at the diversity of bikes they had in the show room, Mike I think the only thing missing from you line up is some exotic two strokes,( maybe I'll help u out with that for my next purchase!) Thank you Mike, you really made this deal happen smoothly!!! I love my tiger 800 xc!! 400 miles 10hours in the saddle on the way home was a pure joy! thanks for the smiles, James
James Powell, Georgia, VT -
I want to give a big thanks to Mike for his honesty and his integrity. Today I called cycle exchange and asked if they would be interested in purchasing my 2 006 yamaha v-star, and Mike said yes they would. Now here is where it gets weird, he talked to me straight up. He asked me how much I was looking to get for my bike, i told him what i had in mind, he thought about it for a minute and said fine we have a deal. there was no haggling no knocking my ride just a total professional sales transaction. I did not get treated this good from the dealer in pennsylvania when i bought the bike brand new. All i can say is if you want to buy a bike new or used, or if you want to sell yours, call Mike first i guaranty you will get far better treatment here than you will at most any other dealership around.And just so people won"t think i am blowing smoke up their a** my employer owns a large Harley-Davidson dealership and look where i came for the best deal. thank you Heino Fette
Heino Fette, Pocono Pines, PA -
This is the Best Motorcycle Dealer in the Country I have been dealing with them for year everyone there is awesome and very helpful
Larry Clark, New Windsor, NY -
Cycle exchange is a great place to find your next ride. I purchased a beautiful 2001 Ducati 996 which I can't stop looking at. John Riley is the man! I found this bike on the Internet and contacted Mike and John who treated me like family from the start. 2 weeks later I drove down from ct and picked up my dream bike. The quality of there inventory is better than I had seen anywhere else. I looked for 2 years before finding my bike at cycle exchange. Will definitely stay in touch with John and am a customer for life with all my riding needs. Thanks again Rob.
Rob Grassia, Stratford, CT -
I purchased an Aprilia from Cycle Exchange. The entire process from the very first phone call to the motorcycle being delivered to my residence went smoothly without any problems of any kind. We quickly agreed to a fair price, the motorcycle was exactly as represented, and I would gladly buy another bike from them.
-Anonymous -
I found the bike I wanted on their website, made a phone call and spoke with Mike. He was easy to deal with, and made the process very simple. I was a little nervous making a purchase like this online, but was made to feel confident enough to proceed. I made the deal, and the bike was delivered about a week later. I couldn't be happier. Thanks Cycle Exchange!
Andy McKinney, Galloway, NJ -
Saw the bike online. Called and got straight up answers from very knowledgeable staff. Showed up paperwork was 2 signatures and I was riding home. I dealt with Jon Hoffman and he was great. Bike runs and looks great and the price was more than fair. Thanks again
Brian Hines, Browns Mills, NJ -
This is my 2nd purchase at The Cycle Exchange. It was as wonderful and easy as the first time I purchased my first bike. The staff is great, positive and informative. I already told all my friends about The Cycle Exchange and the great staff that works there. Thanks again guys and gals. YOU ROCK!!
Eric Vann, Brooklyn, NY -
I would like to thank John Reilly for excellent customer service. He was very professional and helpful in all aspects of the purchase. I traveled a long distance and I was very happy with my experience. I will recommend the Cycle Exchange to my friends in Philly !
Andrew Starks, Philadelphia, PA -
HEY GUYS WANNA SAY THANKS FOR EVERYTHING AND WILL BE CALLING FOR FIRST SERVICE ON THE GRIZZLY
Chris Chuako, Flanders, NJ -
Traveled over 400 miles from Annapolis MD to the cycle exchange, let me tell you it was so well worth it that I will never buy another motorcycle from anyone else again. Could not believe the size of the showroom, with so many large selections of sparkling Clean detailed machines, upon first sight I felt like a kid in a candy store. My salesmans name was John who had been working there many years, a fellow biker having lots of experience. He was polite and very helpful, loaded up my machine for me, and strapped it down with tie downs I purchased there, also gave me safe advice on transporting. When arriving home some 5 hrs later the motorcycle had not budged an inch. Bought my first motorcycle in 1963, and have owned 14 since then, so with this much experience I can honestly say that you will not go wrong at the Cycle Exchange in New Jersey. The Harley I purchased there rides, runs, and looks like a new one. So travel those extra miles and make yourself happy, I know I am. Thanks Guys.
Donald Baumgartner, Gambrills, MD -
Hey guys I just purchased a cvo screaming. Eagle from cycle exchanged. I was so impressed. By there Professional and courtesy. Service. I Do recommended.This place if you are buying a new or Used motorcycle. The service ce. Here is unbeatable Yours truly Leatherneck
Richard Carrasquillo, Middletown, NY -
This place is AWESOME!! IF you don't see something you like, just be patient and it will come through!! The staff is awesome.The bike I bought was perfect and a VALUE!! nobody can beat their prices!!Thanks guys!!
Jayson Calhoun, Bethlehem, PA -
I would like to thank John Reilly and the staff at The Cycle Exchange for their excellent customer service. I purchased a 2002 Ultra Classic with sidecar this motorcycle was everything they said it was and more. I traveled 140 miles on their word and got more than expected. This is a shop you can bank on. It was pleasure to do business with The Cycle Exchange. Thanks again for everything. Geno - Newark De.
Geno Mercante, Newark, DE -
I had a great experience with The Cycle Exchange. I purchased a 05 Kaw zx-10r and this bike is a monster. The service and price was well worth my 5hr drive.
-Anonymous -
Purchased my 2006 Ninja ZX6-R (spl edition) in June 2011, Mike himself handled the sale for me. It was a clean bike with just 156 mi on it, when they said it was a used bike i could not believe it. Rode it all summer with a big smile :) and put 1300 mi on it - its that time of the year now and i will be back for a express tune-up. Keep up the good work guys and happy riding to Mike & the crew...
Naren N, Rockaway Twsp, NJ -
John, Thanks for the help loading the bike on the trailer yesterday January 27th 2012 in the rain. You may the whole buying experience a pleasure. I would recommend you and The Cycle Exchange to anyone that is looking for a motorcycle. I filled it with gas, went to motor vehicles completed all the paperwork and rode for 2 1/2 hours, Then again Saturday & Sunday, the 06 Honda VTX 1300C runs like new, I look forward to seeing the new showroom this spring, and I should need a new rear tire by then. Thanks again, Wayne-Wanaque NJ
-Anonymous -
I've had my full-dress kawasaki voyager xii for 2yrs. and it runs like brand-new to this day. It was a pleasure to deal with you guys and I will definitely be buying my next cruiser from the guys at The Cycle Exchange, Thanksgiving week hopefully. Honesty, fair pricing, and you don't sell junk! What more could a riding man ask for? Take care guys and happy holidays.
Devon Richardson, Piscataway, NJ -
I was a little skeptical at first. Buying a bike without riding it. Mike told me it was a smooth bike. So I bought the bike. Rode home in torrential rain with a smile ear to ear. Thanks Mike, you are a solid cat. I would buy another bike from you. Bill
-Anonymous -
I had been looking at selling my bike for some time and after finding your website and seeing that you purchased used biked I decided to email you. I promptly received an email from John asking for more information about my bike. Several emails later, I was on my way to your store with my bike with what I thought was a fair price for my bike. Everyone I encountered at your store was friendly including the young lady that greeted my wife, daughter and I as soon as we came in and the gentleman who assisted me in off loading my bike. A short time later, we sat down with John and went over everything which took maybe 10 minutes at the most. Everything was straight and up front and overall a great experience. John even hooked my 2 yr. old daughter up with a t-shirt. I was at your store for a total of 30 minutes at most, and everything was great. I will recommend you to anyone I know interested in buying or selling a motorcycle and should I decide to purchase another one down the road, I will be sure to contact you guys first. You are 3 hours away from me but worth the trip. Thanks again, Scott Lucas
Scott Lucas, Manchester, PA -
I brought my bike to the cycle exchange for repair. I dealt with Rich who handled my issue in the most professional manner. The mechanics know their stuff and their prices are very reasonable. I would definitely recommend bringing a motorcycle to the cycle exchange for repair over the dealership. Thanks Rich and the cycle exchange for fixing my bike.
Dan Hill, Rockaway, NJ -
Sold my bike to The Cycle Exchange, best selling experience, they made it easy, and if I ever had to sell again, I would come here first. Thank you guys!
-Anonymous -
Thank you for such a positive experience in the sale of my motorcycle. I will definitely, recommend you to all my friends etc.
Albert Eck, Boyertown, PA -
Purchased '00' Honda CR 250 pictures online were awesome talked to Mike and bike is as good as he said very happy with purchase. will return for future purchases.
Steve Psolka, Tunkhannock, PA -
Mike and his staff were terrific. The whole deal went exactly as they told me it would, some of my friends were skeptical when they heard I was buying a bike from New Jersey. I trusted The Cycle Exchange and they came through with flying colors.
Dave Cupps, Tacoma, WA -
I was very happy with the condition of the motorcycle and how the salespeople and Nolan the owner treated me,there wasn't any pressure to buy . It was a very pleasant experience for me and would definitely recommend your business to my other friends who ride as well.
Scott Deribin, Montclair, NJ -
Thanks for a SMOOTH Easy PAINLESS Sale. I'LL be back. The BEST!!
Glenn Meyer, Fairlawn, NJ -
I Have Bought a Few Quads and Bikes From you Guys........Excellent Prices, Great Selection....Treated Very Well By Sales Staff... Highly Recommended!
Mike Lamb, Walden, NY -
John Reilly was great.
Dan Conte Giacomo, North Haledon, NJ -
Nolan and his staff are top notch and knowledgable. I have bought 3 bikes from them within the last 10 years and all have been great. Currently own VTX 1800 c. I would not hesitate to buy another when ready. Always a great experience.
Doug Martinez, Rockaway, NJ -
Nolan & Crew, A great place to buy pre-owned motorcycles...we should know as we have purchased 4 motorcycles from you in 2010. Very pleased with all four bikes. Who knows, there might be a 5th+. I'm sending photos via email. Thanks for everything! Linda & Doug
Linda Scott, Sussex, NJ -
Questioned my sanity for driving 900 miles to buy a motorcycle I had not seen (only pics & Mikes description). WOW!! Could not be happier, easily saved the cost of fuel on a hard to find scoot (2009 FLHTCUSE4). THANKS Mike!!!
Jimmy Vick, Taylorsville, NC -
Thank you John and the staff at Cycle Exchange for working with me on the purchase of my 2004 Harley Davidson V Rod. The bike is like brand new and was extremely well cared. Your pricing was great, received exactly what I wanted for the trade. No pressure sales, you and the staff are excellent to work with. I love the bike I purchased and it definitely turns heads when I ride down the street. I will be purchasing all my future "rides" from you guys !!!! Thanks again, Steve R
Steve Roderick, Phillipsburg, NJ -
From learning about truck trailer hook-ups, driving with the trailer, and then getting home with "how do I go forward on the bike without stalling" We've come a long way!! THANKS SO MUCH!! ALL OF U R TERRIFIC!! Within 1 day Austin could ride w/out stalling, day 2=shift to 2nd & 3rd, He's so proud and already gave her a bath. (No name yet) Could you send some key chains/t-shirts w/ ur name on it?! Zach U r awesome!!
-Anonymous -
I purchased a '05' VTX1300R. The entire experience was great from my initial calls on the phone to working with the sales person at Cycle Exchange. Mike was the sales person I worked with and he was wonderful. I was already to haggle but he offered me a great deal on the bike and a fair price for my trade-in, the transaction was over in minutes!! I would definitely recommend Cycle Exchange.
Reginald Browne, New York City, NY -
Wonderful to deal with...great prices and willing to go that extra mile to close a deal. I would buy from them again in a heartbeat!
Doug Scott, Sussex, NJ -
I've been going to Mike and the guys for over a year now.I wasted a lot of time with other shops that would jerk you around and dig to the bottom of your pocket for half a** work or service. I'm done looking, ill go here for life, these guys are the best and I recommend them all the time. They are fast, friendly, and very knowledgeable...but don't expect to catch Mike without food in his mouth.
Clinton Campbell, Blairstown, NJ -
I recently purchased a 2005 Honda VFR800 from Cycle Exchange. I shopped this bike and similar models for months. After failing to negotiate a fair deal with a Honda Dealer on a new bike, I went back to Cycle Exchange. Zack and Mike were fantastic ! I feel I bought a bike that is as good as new because all the bikes at Cycle Exchange are TOP QUALITY and the diversity of the selection is OUTSTANDING. I also bought a helmet and got 20% off that !! Great bikes, great guys and overall great experience. I Highly recommend Cycle Exchange.
-Anonymous
Fantastic experience buying our first motorcycle! Everyone there is great every time we go in. We would definitely recommend this location for anyone looking.